What our Legal notice covers
Our Legal notice sets out the conditions for opening, using and closing an account, along with the checks that may apply before wallet activity is processed. Eligibility depends on local law, and we ask you to confirm that access is permitted in your location before continuing.
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The notice also explains how we record requests linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. A payment record does not change the law that applies to you, and a successful wallet status does not by itself confirm eligibility. We may pause
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an account while clarifying identity, ownership of a payment route or a conflicting account detail. If a clause is unclear, contact our account help route before opening an account; we can point you to the relevant section without changing its meaning.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.